weekly, fortnightly or more
Regular Clean
1. Make a Booking Online
Use the Online Customer Portal to easily book your clean. Tell us about your property and your cleaning requirements, and we’ll send you a confirmed quote.
2. Match with your Cleaner
We’ll find you the perfect local cleaner, who is available at the time to suit you. We will then take your payment details and your deposit to confirm your clean.
3. Say Hello to your Cleanered Home
Your cleaner will arrive at the agreed time. They’ll use their cleaner app to check any notes or instructions left by you on the customer portal. Then they’ll get to work and make your home fresh and sparkling clean!
Regular Cleans: FAQ’s
Do you have questions about our regular clean service? Then check out our FAQ below. If you’ve still got questions, then visit our detailed FAQ page here
How does my cleaner get access?
It’s up to you. You can either be at home or you can organise for your cleaner to clean your home whilst you’re out. If you’re going to be out, you can give your cleaner spare keys, direct them to the concierge or send them to a key safe. You can easily update your access information via the customer portal at anytime.
What cleaning products do I need to provide for my Cleaner?
All customers need to provide a mop & bucket, toilet brush and vacuum cleaner (plus an iron & board if ironing is required).
You can pay for your Cleaner to provide all other cleaning products when booking. If you prefer to supply your own products, please ensure you have the following:
- A household disinfectant spray (look for something that ‘kills 99.9%’ of bacteria/viruses)
- Bathroom cleaner
- Bin bags
- Duster
- Floor cleaner
- Glass cleaner
- Kitchen cleaner
- Laundry detergent
- Limescale remover
- Microfiber cloths (washed in between visits)
- Rubber gloves
- Sponges
- Toilet cleaner
- Vacuum bags (if required)
- Washing-up liquid
Do Cleaners provide vacuums or mops?
As our cleaners often travel by public transport, they unfortunately are unable to carry their own heavy equipment
What extra services will my Cleaner provide?
Your cleaner can provide the following extra services, charged at the standard hourly rate. Please add these via the online customer portal.
- Ironing
- Laundry
- Indoor Window Cleaning
- Oven Cleaning
- Fridge Cleaning
Deep cleans – spring cleans – ad-hoc
One-Off Clean
1. Make a Booking Online
Tell us about your property and your cleaning requirements, and we’ll send you a confirmed quote.
2. Match with your Cleaner
We’ll find you the perfect local cleaner, who is available at the time to suit you. We will then take your payment details and your deposit to confirm your clean.
3. Say Hello to your Cleanered Home
Your cleaner will arrive at the agreed time. They’ll use their cleaner app to check any notes or instructions left by you on the customer portal. Then they’ll get to work and make your home fresh and sparkling clean!
One-Off Cleans: FAQ’s
Do you have questions about our one-off clean service? Then check out our FAQ below. If you’ve still got questions, then visit our detailed FAQ page here
How do I make another booking after the initial visit?
After your initial clean, all you need to do is log in to your members account and select a new booking time.
Do Cleaners provide vacuums or mops?
As our cleaners often travel by public transport, they unfortunately are unable to carry their own heavy equipment.
What Cleaning Suppies should I provide?
All customers need to provide a mop & bucket, toilet brush and vacuum cleaner (plus an iron & board if ironing is required).
You can pay for your Cleaner to provide all other cleaning products when booking. If you prefer to supply your own products, please ensure you have the following:
- A household disinfectant spray (look for something that ‘kills 99.9%’ of bacteria/viruses)
- Bathroom cleaner
- Bin bags
- Duster
- Floor cleaner
- Glass cleaner
- Kitchen cleaner
- Laundry detergent
- Limescale remover
- Microfiber cloths (washed in between visits)
- Rubber gloves
- Sponges
- Toilet cleaner
- Vacuum bags (if required)
- Washing-up liquid